Privacy Policy

1. Personal Data

Personal data refers to any information related to an identifiable individual. This includes information provided during registration, placing orders, or interacting with our website.

2. Usage Data

Usage data is collected automatically and may include details such as page visits, browsing duration, viewed products, and website interaction patterns.

3. Cookies

Cookies are small files stored on your device that help enhance your browsing experience by remembering preferences and improving website functionality.

4. Data Controller

We act as the Data Controller responsible for determining the purposes and means of processing your personal data in connection with our services.

5. Data Processors

We may utilize third-party service providers (Data Processors) who assist us in delivering and improving our services. These providers process data strictly under our instructions.

6. Data Subjects (Users)

Any individual using our website or services is considered a Data Subject and may have personal and usage data collected during their interaction with the platform.

7. Collection and Use of Information

Types of Data Collected

Personal Data: This may include name, address, phone number, email, location details, and payment information necessary to complete orders.

Usage Data: We may collect information such as:

  • Products viewed or purchased
  • Pages visited and time spent on each page
  • Device type and browser information

Cookies: Used to improve personalization, track performance, and enhance overall user experience.

8. How We Use the Information

We use collected data for the following purposes:

  • Processing and delivering customer orders
  • Enabling secure online payments
  • Improving website performance and customer experience
  • Providing customer support and order updates
  • Complying with legal and regulatory obligations

9. Sharing of Data

Your data may be shared with trusted third parties strictly for the purpose of providing our services:

  • Delivery partners responsible for order fulfillment
  • PCI-DSS compliant payment processors for secure transaction handling
  • Analytics and optimization tools to improve website performance

10. Payment Security

All online card payments (Visa and Mastercard) are processed through secure, certified gateways that comply fully with PCI-DSS (Payment Card Industry Data Security Standards).

Your card information is encrypted during transmission using industry-standard SSL technology.

We do not store, handle, or access your credit or debit card numbers at any point. All payment data is processed directly by the authorized payment gateway.

11. Data Security

We implement strict technical and organizational measures to protect your data against unauthorized access, misuse, alteration, or disclosure. This includes encryption, access controls, and continuous monitoring.

12. Your Rights

As a user, you have the right to:

  • Access the personal data we store
  • Request corrections or updates to your information
  • Request deletion of your personal data where legally applicable
  • Withdraw consent for marketing communication at any time

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.